Have a Unique Requipment or Need Solution Optimized for your particular application? Let us help
we manufacture custom tools to fit your specific requirements and specifications. We have the capability to manufacture over 30,000+ different types of custom diamond & cbn tools and consumables to better fit your particular material, application, specifications, and requirements
Not all requirements are the same. We manufacture tools to fit your particular equipment, tolerances, surface finish, life span, and overall see the difference tools optimized for your application can make?
We will work with you to determine your needs, and develop the right bond formulation, concentration, and grit sizes. Our tools are designed and specially selected to provide maximum possible tool life, for your desired cut quality and speed.
The following process describes custom tool manufacturing process form initial first inquiry to final delivery.
Application data sheet is filled out by client or technical sales representative on behalf of the client
by our engineering group and / or applications engineer
Technical Recommendation on equipment, consumables, and process to use is given along with quote
technical support, parts replacement, and repair services is provided under warranty and/or extended technical support agreement.
machine is shipped to client. After it is installed, tested and commissioned in their own facility
upon completion of machine construction, and after final quality control check. Final test cut is done on clients material in order to make sure the machine is able to accomplish clients objectives. Conformance report is presented to the client. Remaining balance of payment is made per agreement
Upon receipt of client purchase order, client signing off on our terms and conditions of sale, and receipt of clients deposit. Production of equipment will start
should client require test cutting of their sample (the client will send their material for test cutting) after test cutting is completed, material is returned back to client along with written report on mythology used and results obtained
To start the process, you can either fill out an application data sheet provided by us or work with one of our technical sales representatives who will assist you in gathering the necessary information.
Our engineering group and/or applications engineer will review and analyze your inquiry to understand your specific needs and requirements.
You will receive a detailed quote for the equipment along with technical recommendations that cover equipment specifications, consumables, and the cutting process to be used based on your application.
Yes, we offer a proof of concept/performance evaluation option. If you require it, you can send us your material, and we will conduct a test cutting on your sample. You will receive a written report detailing the methodology used and the results obtained. If this is a custom machine and not available for testing cutting then other test cutting arrangements can be made.
Upon receiving your purchase order, you will need to review and sign our terms and conditions of sale. Additionally, a deposit may be required to initiate the production of the equipment.
Once the machine construction is complete and passes our final quality control checks, a final test cut is performed on your material to ensure it meets your objectives. We will provide you with a conformance report, and the remaining balance of payment is due as per our agreement.
We will ship the machine to your facility, and our team will assist with the installation, testing, and commissioning. We ensure that the machine is fully operational and meeting your requirements on-site.
We provide technical support, parts replacement, and repair services under warranty and/or extended technical support agreements. Our aim is to ensure that your machine operates smoothly and efficiently throughout its lifespan.
The timeline can vary depending on the complexity of the machine and current production schedules. We will provide you with an estimated lead time when you receive your quote, and we strive to meet agreed-upon delivery dates.
We offer comprehensive technical support to address any issues or questions that may arise. Our team of experts is available to assist you remotely or, if necessary, can visit your facility for on-site support.
Yes, our machines typically come with a warranty. The specific terms and coverage will be outlined in your sales agreement. Warranties typically cover defects in materials and workmanship, ensuring the machine operates as specified.
Yes, we offer replacement parts for our machines. You can order parts directly from us to ensure the continued functionality and reliability of your equipment.
Yes, we provide training programs for your staff to ensure they are proficient in operating and maintaining the machine. Proper training is essential for safe and efficient operation.
We offer ongoing maintenance and repair services beyond the warranty period. You can enter into an extended technical support agreement to ensure your machine remains in optimal working condition.
Yes, depending on the machine’s design and your specific requirements, we can explore options for upgrades or modifications to adapt it to changing needs or new applications.
You can order consumables and replacement parts directly through our customer support or service department. We maintain a stock of commonly needed items for quick availability.
Our customer support team can be reached through our dedicated hotline, email, or by submitting a support request through our website. We aim to provide timely and responsive support to address your needs.
Yes, we can provide references and case studies to showcase our previous work and the successful implementation of our precision cutting machines for various clients and industries.
If you require a custom machine, you can initiate the process by discussing your specific needs with our team. We will work closely with you to gather the necessary details and specifications to design a machine tailored to your requirements.
We understand that some projects may have urgent timelines. While we aim to meet your delivery needs, expedited orders may be subject to additional costs. Please inform us of your timeline requirements, and we will do our best to accommodate them.
Our machines are designed and manufactured to meet industry-specific standards and safety regulations. We can provide information about the certifications and standards relevant to your application upon request.
We have experience in handling international orders and can assist with shipping logistics, including customs clearance and documentation. Our goal is to ensure a smooth delivery process, regardless of your location.
Yes, we offer on-site training services to ensure your team is fully trained in operating and maintaining the machine. This helps maximize its efficiency and lifespan.
We can discuss financing options and payment plans to help make the acquisition of our machines more manageable for your budget. Our sales team can provide details and options based on your needs.
You can request a quote or inquire about pricing by contacting our sales team either through our website, email, or by phone. Please provide as much detail as possible about your requirements to receive an accurate quote.
Yes, we can provide guidance and documentation to help you achieve regulatory compliance and obtain safety certifications required for your industry.
We can provide information on the typical operating costs, including power consumption, maintenance, and consumables, to help you plan for ongoing expenses.
The lifespan of our machines can vary depending on usage and maintenance. We can provide guidelines on routine maintenance and best practices to extend the machine’s lifespan.
For certain machines, we can provide remote monitoring and diagnostic solutions for certain models to identify and address issues proactively, minimizing downtime.
Yes, we can design and provide custom tooling and fixtures tailored to your unique cutting requirements to ensure optimal results.
Yes, our machines are often compatible with industry-standard CAD/CAM software, allowing for efficient programming and control.
Warranty claims and service requests can be submitted through our customer support channels. Our service team will assess the issue and coordinate necessary repairs or parts replacements.
Yes, we provide comprehensive documentation, including user manuals and maintenance guides, to assist you in operating and maintaining your machine effectively.
Yes, we can provide training programs for your in-house technicians to perform routine maintenance tasks and minor repairs, reducing downtime.
We can provide information about any eco-friendly or energy-efficient features in our machines, as well as recommendations for reducing environmental impact during operation.
We aim to provide prompt delivery of replacement parts and consumables. Lead times may vary depending on your location and the specific parts or consumables required.
We can supply a maintenance schedule and recommended intervals for routine maintenance tasks, allowing you to plan maintenance activities proactively.
Our machines are designed with safety in mind, including safety interlocks, emergency stop buttons, and safety guards. We can provide detailed information on safety features specific to your machine.
Yes, we can provide guidance on material selection and offer testing services to determine the compatibility of specific materials with our machines.
Yes, we provide training programs to help your team optimize cutting processes and achieve the best possible results with our precision cutting machines.
Developing close ties with our customers is the foundation of our business. At the core of our company is a team of world class engineers, knowledgeable customer service personnel here to serve you. Whether is designing or manufacturing a special solution. We will go out of our way to optimizing your slicing, dicing, and drilling operation to ultimate efficiency.
The newly exposed diamonds don’t effect diamonds already working on the material. Unlike many other diamond bonds, diamonds in a SMART CUT®  Bond remains sharp and grow sharper with each cut, prolonging product life and consistent performance.
Diamonds or CBN Crystals are activated only at the exposed layer. As Bond Matrix layer begin to wear out, diamonds in a new Bond Matrix layer are immediately activated, substituting the already used up diamond layer. The SMART CUT® Diamond Hybrid Bond makes sure every diamond is in the right place and at the right time, working where you need it most.
This advanced formulated open diamond bond design insures minimal chipping, fast cut, constant speed of cut, minimal cutting noise, and most important of all, consistent performance.
The more you understand about what we can do for you, the better our partnership will be. On our website you will find the Most Comprehensive Source of Information on Everything you wanted to know about diamond dicing blades & industrial diamond tools.
Largest Inventory of Precision & Ultra Thin Diamond Dicing Blades in the U.S. Available in different sizes, thickness, arbor sizes, diamond concentrations, diamond mesh sizes, and bond hardness's.
"ONE OF THE MOST EXPERIENCED COMPANIES IN THE INDUSTRY"
Over the years we have enjoyed working with all types if clients, regardless of size. Proprietary dicing blade chemistry, precision manufacturing methods, modern quality control methods, allow us to control and regulate the dozens of variables that affect blade life, quality of cut, surface finish. Reducing and often eliminating additional steps often required after cutting.
WE ARE A PARTNER IN YOUR SUCCESS
Developing close ties with our customers is the foundation of our business. At the core of
our company is a team of world class engineers, knowledgeable customer service personnel here to serve you. Whether is designing or manufacturing a special solution. We will go out of our way to optimizing your process to ultimate level of efficiency.
AMERICAN MANUFACTURER
As one of the few remaining independent U.S.Diamond Tool & machine builders. We have the experience & tradition to help you remain at frontier of technology Our experience has been further enhanced by acquiring assets and processes from some of the oldest American tool manufacturers, along with their decades of experience and R& D. This has positioned us as one of the most experienced companies in the industry.
Our unique bond formulations, tool designs, stringent requirements, and utilization of exceptionally high-quality diamonds and raw materials ensure top-notch products that adhere to strict ISO 9000 standards.
Our proprietary technology allow us to control and regulate the dozens of variable that affect toolife, quality, & consistency.
EXPECT MORE FROM YOUR TOOLS
Diamond is the hardest material known to man kind. When used on diamond/tools, diamond grinds away material on micro (nano) level. Due to its hardness Diamond will work all types of materials from hardness of 40 on Rockwell scale and up. Diamond will machine hardest material, including those materials that other conventional types of abrasives, carbide and high speed steel will not.
UKAM Industrial Superhard Tools is a U.S. High Technology, Specialty Diamond Tool & Equipment manufacturer. We specialize in producing ultra thin, high precision cutting blades, precision cutting machines diamond drills, diamond micro tools, standard & custom advanced industrial diamond tools and consumables.
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